Kolabme
Healthcare support
Help Center & Support

How can we help you today?

Get prompt assistance with Kolabme telehealth, clinical collaboration tools, document signing, and HIPAA account administration.

Technical & General Support

Need help with the mobile app, login issues, appointments, or technical bugs?

📩 info@kolabme.com

Response within 24 business hours

Privacy & HIPAA Compliance

Inquiries regarding Business Associate Agreements (BAAs), data privacy, or security audits.

🛡️ info@kolabme.com

Dedicated compliance desk

Account & Data Deletion

Request full deletion of your profile, patient records, or account credentials under App Store / CCPA guidelines.

🗑️ Request Deletion

Or via in-app Settings > Delete Account

Frequently Asked Questions

Find instant answers to common questions about accounts, appointments, and security.

Kolabme is a secure, HIPAA-compliant collaboration and telehealth platform designed for healthcare professionals (therapists, psychiatrists, counselors, physicians, and nutritionists) and their clients. It centralizes client communication, secure document sharing with digital signatures, and encrypted high-definition video consultations.

Send us a Message

Have a specific question or issue? Fill out the form below and our dedicated support team will get back to you shortly.

🔒 All submissions are securely handled under HIPAA privacy standards.